99.9% Uptime Guarantee
We realize that your web site and Email needs to be available 24/7/365. That's why we offer our 99.9% uptime guarantee.
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30-day Money Back Guarantee
All hosting plans have a no risk 30-day money back guarantee. Rest assured you will be satisfied with our services.
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Redundant Datacenters
Email, DNS, and other critical information are stored at both
locations. Our network has multiple tier one Internet providers.
If needed, we can quickly move your site from one data center to the other.
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Backup Power Protection
Should we lose power, your site will keep running. Both datacenters have backup diesel generators and battery backup.
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Full Month of Backups
All servers are backed up nightly and have one month of backups available.
Data is then stored monthly offsite. Rest assured with our backups, your data is not lost.
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Disk Drive Mirroring (RAID)
All servers are designed to keep running continuously 24/7. All hard drives
are mirrored, so, should one hard drive fail, the server keeps running without interruption.
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Telephone and Email Support
Our technical support is prompt and helpful. In addition, we offer
telephone support to resolve tough issues.
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Comprehensive Help Desk
Our help desk includes many
knowledge base articles, customer service blog, glossary, and online tutorials to help you with your
web site.
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POP3/IMAP support
With POP3 and IMAP support, our servers work with all of the popular
Email clients including: MS Outlook, MS Outlook Express, Thunderbird, Eduora,
Apple Mail, and Macintosh Entourage.
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24/7 Security Monitoring
Our network and servers are monitored 24/7. If problems arise we usually
resolve them before customers ever realize the problem.
Our software is updated quickly to prevent hackers from exploiting known vulnerabilities.
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Shared Hosting